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FNOL intake, underwriting summarisation, broker portal automation, and complaints triage. Audit + explainability requirements drive the architecture.
Conduct-risk surveillance, treating-customers-fairly evidence, and audit logs that survive disputes and regulatory exam. Underwriting agent + claims agent surfaces both covered.
FNOL intake, claims triage, underwriting summarisation, and broker portal automation. Conduct risk and TCF rules shape the agent's allowable actions.
Adjuster enablement, broker training, and conduct-risk-aware coaching. Treating customers fairly is taught, not assumed.
Policy admin (Guidewire, Duck Creek, Sapiens), claims platforms, broker portals, and audit-grade logging for conduct exam.
FNOL/claims/underwriting agent ops, conduct-risk surveillance integration, and exam-ready audit operations.
Cybersecurity controls designed to manage risk, compliance, and evolving threats. Conduct-risk surveillance and audit logs that survive disputes.
Policy-admin migrations, claims-platform rollouts, and conduct-risk-aware program governance. Audit-ready close-outs.
From a Maverin Discovery Assessment engagement in Insurance. Identifying details changed; numbers and engagement shape are real.
Read the Discovery Assessment service