Do you bring your own platform?

No. We work on your cloud, your model providers, your systems of record. Whatever's already there, instrumented properly.

Who owns it after you leave?

Your platform team. The runbook + on-call playbook are designed for handoff. Or we keep operating it under Managed AI Stack.

What if a vendor API changes mid-engagement?

We design for it. Adapter layers, versioned schemas, and contract tests that fire on every release. We've shipped through three Salesforce releases mid-engagement without an outage.

Can you reuse our existing observability stack?

Yes — Datadog, New Relic, Honeycomb, Splunk, in-house. We instrument to where you already look.

Implementation Services

End-to-end rollout — integrations, data plumbing, observability, validation harness, and rollback.

Scope this engagement Read how it works

SHAPE · Fixed fee · 6–12 weeks · 1 lead + 2–4 engineers

A delivery team rolling out an AI system across a client stack, connecting integrations and data pipes with observability lighting up.

THE PROBLEM

An agent that can't read your CRM, write to your ticketing system, and survive a Salesforce release isn't production. Implementation is where 70% of the work actually lives.

01HOW IT WORKS

The shape of the engagement.

01Integrate

STEP 1

System-of-record glue

Salesforce, ServiceNow, SAP, NetSuite, Oracle, Workday, your custom internal SoR. Auth, retries, idempotency — the boring stuff that breaks at 2am.

02Plumb data

STEP 2

RAG, retrieval, freshness

Indexing, embedding strategy, retrieval tuning, and freshness SLAs. Versioned indexes so a bad re-index doesn't take production down.

03Observe & validate

STEP 3

The harness around the harness

Token spend, latency, drift, hallucination rate, eval-set re-runs, golden samples, and human-in-the-loop spot checks. Visible in your existing observability stack.

WHAT WALKS OUT THE DOOR

Live integrationsObservability stackValidation harnessRunbookOn-call playbook

02ACROSS INDUSTRIES

How implementation services applies in your industry.

SELECT SECTOR ↓

HOW IT APPLIES

Mainframe & core-banking glue, ServiceNow + Murex/Calypso/Finacle integrations, and audit-grade observability that survives an MRM exam.

WHAT TRIPS PEOPLE UP

Core-banking change windows are quarterly. We design integrations that don't depend on a core release.

EXPLORE INDUSTRY

ILLUSTRATIVE ENGAGEMENT

INTEGRATIONS LIVE

Tier-1 bank · 11 weeks · 0 outages

03FAQ

What teams ask before signing.

04OFTEN PAIRED WITH

What usually comes next.

03BUILD

Agentic Automation

Production-grade agents and workflows on your stack — harness, orchestration, tools, MCP, and evals.

06RUN

Managed AI Stack

Two ways in, one way to run it forward. Bring us the AI stack you already ship, or have us build it — both paths converge on a single monthly retainer that owns uptime, drift, cost, and one new workflow each month. We run it forward, regardless of who shipped v1.

02SECURITY

AI Security & Governance

Threat modelling, data-loss prevention, model risk, and audit trails for LLM and agent-based systems.