Can you work inside our OSS / BSS environment?

Yes — we have shipped agent-assist, network-ops triage, and field-tech assistants with OSS/BSS integration. We respect change windows and maintenance freezes.

How do you handle multi-market deployments?

Per-market evals, per-market routing, and language-aware model selection. Performance varies wildly across markets and we treat that as a first-class concern.

What about CPNI controls?

Designed in from the start: tenant isolation across MVNO and B2B fabrics, lawful-intercept-friendly logging, and prompt-injection resilience for customer-facing assistants.

AI for always-on, large-scale connectivity.

Telecommunications.

Telecommunications organisations operate complex, always-on networks that require specialised expertise. Maverin places senior network and AI talent and ships engagements built for scale, uptime, and the latency budgets that telco workloads demand.

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01HOW WE APPLY

What our services look like for telecommunications.

01STRATEGY

Discovery Assessment

Field-tech assistant, churn-save scripting, network ops summarisation. Call-center economics make the math obvious quickly.

02SECURITY

AI Security & Governance

CPNI controls, lawful intercept-friendly logging, and tenant isolation across MVNO and B2B fabrics. Plus prompt-injection resilience for customer-facing assistants.

03BUILD

Agentic Automation

Field-tech assistant, agent-assist for call centres, churn-save scripting, and network ops triage. Real-time latency budgets force model & harness choices early.

04CHANGE

Training & Enablement

Call-centre agent training, supervisor coaching tools, and field-tech enablement. Multi-language support out of the box.

05IMPLEMENTATION

Implementation Services

OSS/BSS plumbing, network inventory glue, ticketing integration (Remedy, ServiceNow), and real-time event streams from network ops.

06RUN

Managed AI Stack

24×7 customer-facing assistant ops, agent-assist drift management, and language-model rotation across markets.

07CYBERSECURITY

Cybersecurity Engineering & Operations

Operational security for complex, distributed technology environments. CPNI controls and lawful-intercept-friendly logging.

08PROJECT DELIVERY

IT Project Management

Multi-vendor delivery across OSS/BSS, network rollouts, and customer-facing platform programs. Coordination across teams, vendors, and stakeholders.

ROLES WE PLACE

Core Network EngineersSD-WAN & Connectivity ArchitectsNetwork Automation EngineersTelecom Cloud Infrastructure EngineersNetwork Operations Center (NOC) LeadsHigh-Availability Systems Engineers

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WHY MAVERIN